Delivery & Shipping
Collavita works with trusted delivery partners to ensure your order arrives safely and on time.
Delivery Information
We currently ship throughout Belgium and selected European countries. All orders are processed within 1 business days after payment confirmation. Once your order has been dispatched, you will receive a tracking link by email.
Delivery Partner bpost
Orders are delivered through bpost and its European delivery network.
Benefits:
✓ Secure delivery with tracking
✓ Home delivery and pickup points
✓ Fast delivery across Belgium
✓ Reliable European shipping network
Estimated Delivery Times
Destination
Belgium
Netherlands
France
Germany
Other EU Countries
Delivery Time
1–3 business days
2–4 business days
2–5 business days
2–5 business days
3–7 business days
Order Tracking
After your order has been shipped, you will receive a confirmation email containing your tracking number. You can track your package at any time through the carrier’s website.
Shipping Costs
Belgium
✓ Free delivery on orders over €80
✓ Pickup point or parcel locker: €4.76
✓ Home delivery: €5.95
Other European Countries
Shipping costs are automatically calculated at checkout based on the delivery destination. The final shipping fee will be displayed before payment confirmation.
Payment Methods
Secure and encrypted online payments.
All payments are processed through certified payment providers using industry-standard security protocols.
Secure Payments
All payments are processed through certified payment providers using industry-standard security protocols.
Accepted payment methods include:
✓ Visa
✓ Mastercard
✓ Bancontact
✓ Apple Pay
✓ Google Pay
✓ PayPal
✓ Other local payment methods (depending on country)
✓ Mastercard
✓ Bancontact
✓ Apple Pay
✓ Google Pay
✓ PayPal
✓ Other local payment methods (depending on country)
Returns
Due to safety and hygiene regulations, food supplements can only be returned in the event of damage, a manufacturing defect, or if an incorrect product was received.
If there is any issue with your order, please contact us within 30 days of receiving your order at info@collavita.eu.
Our customer service team will review your request and provide the appropriate solution. Please note that all returns must be approved before being sent back.